At Device Consulting, we are dedicated to delivering high-quality services while safeguarding your privacy. This policy outlines our commitment to managing your Personal Information responsibly and in compliance with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).
Defining Personal Information and Its Purpose
Personal Information refers to data or opinions that can identify an individual. Examples include names, addresses, email addresses, and phone numbers. We collect this information through various means, including interviews, correspondence, telephone and fax communication, email, and our website (www.deviceconsulting.com.au). Additionally, we may gather information from your website, media, publications, publicly available sources, cookies, and third parties. Please note that we do not guarantee the policies or website links of third parties.
We collect your Personal Information primarily to provide services, share information with our clients, and for marketing purposes. We may also use this information for related secondary purposes, which are reasonably expected and in line with the primary purpose. If you wish to unsubscribe from our mailing/marketing lists, you can contact us in writing.
Sensitive Information
The Privacy Act defines sensitive information to include data related to an individual’s racial or ethnic origin, political beliefs, memberships, religious or philosophical beliefs, trade union membership, criminal history, or health information. We will only use sensitive information:
For the primary purpose it was obtained.
For a directly related secondary purpose.
With your consent.
When required or authorized by law.
Third Parties
We strive to collect Personal Information directly from you whenever possible. However, there may be instances where third parties provide us with information. In such cases, we will take reasonable steps to inform you about this information provided by third parties.
Disclosure of Personal Information
We may disclose your Personal Information in certain circumstances, including:
When you provide consent for use or disclosure to third parties.
As required or authorized by law.
Security of Personal Information
We store your Personal Information securely to prevent misuse, loss, unauthorized access, modification, or disclosure. When this information is no longer needed for its intended purpose, we will take reasonable steps to either destroy it or permanently de-identify it. Most Personal Information is stored in client files, retained for a minimum of 7 years.
Access to Your Personal Information
You have the right to access and update your Personal Information, subject to certain exceptions. To do so, please contact us in writing. While we do not charge a fee for access requests, an administrative fee may apply for providing a copy of your Personal Information. To safeguard your data, we may require identification before releasing requested information.
Maintaining the Quality of Your Personal Information
We aim to keep your Personal Information accurate, complete, and up-to-date. If you discover that your information is outdated or inaccurate, please inform us as soon as possible, allowing us to update our records and continue providing quality services.
Policy Updates
This Privacy Policy may change periodically and will be available on our website.
Privacy Policy Complaints and Enquiries
For any questions or complaints about our Privacy Policy, please contact us at:
Device Consulting
16/24 Brand Dr, Thomastown, Victoria, 3074, Australia
reception@deviceconsulting.com.au
03 9998 2020