Support

Investing in a high-quality medical device is just the beginning of your journey towards excellence in patient care. At Device Consulting, we are committed to supporting you every step of the way, ensuring that you maximize the full potential of your new device. Our comprehensive support and servicing offerings encompass clinical, marketing, and technical dimensions, providing you with the tools and expertise you need to succeed.

CLINICAL & TRAINING SUPPORT

Elevating Patient Care

Clinical results are at the heart of our mission. Our dedicated clinical team is specially trained and certified by globally recognized manufacturers, equipping them with in-depth knowledge of our entire device portfolio. Their expertise ensures that you and your staff are empowered to achieve outstanding clinical outcomes for your patients.

We are dedicated to keeping you at the cutting edge of medical advancements. You can rely on us to provide you with the latest and most relevant clinical updates, enabling you to deliver the best possible care.

Creating Impactful Strategies

Introducing new treatments into your practice can be a transformative experience. Our marketing support is designed to help you effectively integrate these treatments into your menu, ensuring they align seamlessly with your existing offerings.

Our one-on-one consultations enable us to determine value packages and strategies that work harmoniously with your current treatments and products. We provide comprehensive marketing guidelines that empower you to create an instant and positive market response.

Marketing kits come standard with all our devices, typically including essential materials such as patient brochures, forms, pull-up banners, telephone scripts, posters, flyers, online graphics, and videos.

TECHNICAL SUPPORT

Reliability at Its Best

Technology is ingrained in our DNA, and we understand the critical importance of the smooth operation of your device to your practice. Our highly trained, in-house engineering department is dedicated to ensuring that your investment remains at peak performance.

Our responsive engineers are always ready to assist you, whether your device is within its warranty period, beyond warranty, or even if it’s a product we no longer distribute. We are committed to providing the timely support you need to keep your practice running smoothly.

To minimise downtime and offer peace of mind, we offer a wide range of after-sales warranty and service contracts tailored to your specific needs.

Join Us and Elevate Your Expertise

Unlock the doors to endless possibilities with Device Consulting Educational Events. Whether you’re an experienced practitioner or just starting your journey, our events are tailored to meet your educational needs. Stay informed, inspired, and equipped to deliver exceptional care to your patients. Explore our upcoming events, register today, and embark on a journey of continuous learning, growth, and professional excellence. Together, we’ll elevate the standards of healthcare and make a difference in the lives of countless patients.

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Book a Demo today

Ready to get started with our stunning range of devices? Book a demonstration today and we’ll help you take your practice to the next level.

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